Quotes by Nigel Cumberland

Refusing to forgive never made anyone feel better about anything. All you are doing is holding on to feelings of upset, anger and jealousy and that can never be good. I once read that being angry and unforgiving towards someone else is like drinking poison and expecting the other person to die.

But how do you come ‘offline’ when so much of our daily lives is moving ‘online’? Every month new sites and online services are launched. If you need to check anything – about a new school for your children, medical treatment, tourist destination or recipe – you go online. Bill Gates put it so well when he called the Internet the ‘town square for the global village of tomorrow’.Could you spend a week or even a day without reading your emails, using social media or going online? Someone recently joked with me that having Internet access is more important than having food or water.

Being a person that others can trust is one of the most sought after qualities in the workplace today. So many leaders and their staff have shown in the recent global financial crisis a lack of trust and integrity amongst themselves and with their clients and other stakeholders.

Stop worrying about what you cannot control. It’s a total waste of your energy, energy that could otherwise be used to help you focus on what you can influence. I spend large parts of my coaching sessions helping people to sift through their challenges and concerns – helping them to determine what they can change and what they have no control over.

Success requires a focused attention of your time and energy. This is true no matter what you want to achieve – to change the world or simply change apartments. All success stories come down to one person having a focused aim – so focused at times it can look like an obsession.

True empathy is not about waiting to understand another person; it is about proactively seeking to do so. It takes effort to give another person your full time and attention; to ask others how they are feeling and if they coping well with things. And don’t overlook those closest to you. Never take anyone for granted. Avoid being too preoccupied to sit down and talk with your children, partners and colleagues.

Try to be likeable but stay true to your self. There will be times when you have to do or say something at the expense of being popular. If you’ve built up enough goodwill, you’ll get away with it. People understand that difficult decisions have to be made and, if you’ve paid enough into your ‘likeability deposit’, they will hate the decision but not the person making it.There may be moments in your life when you have to choose between ‘being liked’ and what you really want to do. Imagine your future spouse is a vegan and does not enjoy being with people who eat meat. Could you imagine putting aside your beliefs and feelings, to show support, love and understanding for your partner’s?

Good decision-making is like playing chess and you must avoid making hasty decisions without thinking of how that particular decision will impact on different aspects of your work and organization. The worst kind of decision-making is to decide to delay a difficult decision until later or to pass it to someone else to have to make. You will never excel and be valued by your colleagues if you get into these habits of procrastination and passing responsibility to others.

The new disease of our age is being OK doing everything at exactly the same time.